Terms of Service
These Terms of Service ("Terms") govern your use of the Zeropost mobile application and website (the "Service") operated by Zeropost ("we," "us," or "our"). By using the Service you agree to these Terms.
1. Description of Service
Zeropost is a mobile application that helps users reduce unsolicited physical mail by identifying senders from scanned mail pieces and filing opt-out requests on the user's behalf through available legal channels including the DMA Choice program and CAN-SPAM Act opt-out procedures.
2. Account Registration
You may use limited features without an account. To access full features you must create an account with a valid email address. You are responsible for maintaining the security of your account credentials. You must be at least 13 years old to use the Service.
3. Subscription and Payments
- Zeropost offers a free tier with limited scans and a paid subscription for unlimited use.
- Subscriptions are billed through the Apple App Store on a monthly or annual basis.
- Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.
- Refunds are handled by Apple in accordance with their refund policies.
- We reserve the right to change subscription pricing with 30 days notice.
4. User Responsibilities
By using the Service you agree to:
- Only scan mail addressed to you or that you have authorization to handle
- Provide accurate information when required
- Not use the Service for any unlawful purpose
- Not attempt to reverse engineer or exploit the Service
- Not submit opt-out requests on behalf of others without their explicit consent
5. Opt-Out Services
Zeropost acts as your agent in submitting opt-out requests to third-party mailers. By using the Service you authorize Zeropost to submit these requests on your behalf. We do not guarantee that all senders will honor opt-out requests, as compliance is the responsibility of the sender under applicable law. DMA member senders may take up to 90 days to process opt-outs per DMA guidelines. CAN-SPAM opt-out requests must be honored within 10 business days by law. Results may vary based on the sender, mailing list type, and applicable regulations. We will follow up and escalate on your behalf if requests are not honored.
6. Limitation of Liability
To the maximum extent permitted by law, Zeropost shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
7. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that opt-out requests will result in the cessation of mail from any particular sender.
8. Intellectual Property
All content, features, and functionality of the Service including the Zeropost name, logo, and app design are owned by Zeropost and protected by applicable intellectual property laws.
9. Termination
We may suspend or terminate your account for violation of these Terms. You may delete your account at any time from the Account screen in the app. Upon termination your data will be deleted in accordance with our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.
12. Contact Us
Zeropost · Texas, United States · hello@zeropost.app